Field Service Manager

Field Service Manager

Location: Houston, TX (77040).

About the Role

We are seeking an experienced Field Service Manager to oversee our team of field service technicians, coordinate service schedules, maintain high customer satisfaction standards, and work collaboratively with our operations manager. The ideal candidate will have strong leadership skills, technical aptitude, and a commitment to operational excellence.

Key Responsibilities

• Oversee scheduling, product transfers, and Inventory Control through company CRM
• Manage technicians and Field Service Coordinator
• Oversee warehouse facilities
• Take responsibility for day-to-day operations
• Lead Department training initiatives
• Create and implement SOPs for Field Services Department
• Provide technicians with necessary tools to complete daily tasks
• Maintain and monitor safety guidelines to ensure compliance with company standards
• Oversee the maintenance of company fleet, including:
• Scheduling repairs and maintenance
• Managing vehicle tracking and maintenance software
• Forecasting Preventative Maintenance & Repair costs annually
• Review and analyze production metrics
• Travel up to 25%

Qualifications

• Proven leadership and management experience
• Strong technical aptitude
• Excellent organizational and time management skills
• Effective communication skills (verbal and written)
• Demonstrated analytical and problem-solving abilities
• Adaptability and flexibility in a dynamic environment
• Detail-oriented mindset
• Self-motivated with ability to work effectively in a team-oriented environment
• Experience in process improvement methodologies
• Background in production operations
• Expertise in inventory control systems
• Experience working with performance metrics
• Customer Relationship Management experience

Apply online or at our office:

Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.  Sandi Alexis can serve as your contact for this position, as well as, many others in our area. Take the first step toward your success. Apply with Express today www.expresspros.com  Please select the north Houston location. For immediate consideration please email your resume to

We are located at:

8111 N Sam Houston Parkway W Suite 500

Houston TX 77064

About us:

Express works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career.

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, Texas and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.