Bilingual Administrative Assistant

Position Summary:
The Administrative Assistant plays a key role in managing the sales order process and supporting both the sales and office teams. This position requires professionalism, attention to detail, and excellent communication skills to ensure customer satisfaction and smooth office operations.

Position: Bilingual Administrative Assistant (English/Spanish) Must read and write in both languages
Schedule: Monday – Friday, 8:00 AM to 5:00 PM
Pay Rate: $18–$20/hour

Skills Required:

• Typing (60 WPM)
• Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Bilingual (Spanish & English)
• Strong organizational and communication skills
• Detail-oriented with good phone etiquette
• Team player with a positive attitude and strong work ethic
• Punctual, reliable, and self-motivated
• Basic math and algebra proficiency

Key Responsibilities:

• Support sales team and vendors
• Maintain and utilize Salesforce (CRM): create leads, quotes, run reports
• Assist with shipping/receiving: create labels, tag materials
• Quote, schedule, and track freight; collaborate with freight forwarders
• Ensure export compliance
• Aid in collections and process credit card payments
• Create and manage documents in QuickBooks: sales orders, invoices, vendor orders, packing slips, etc.
• Maintain vendor/customer lists and digitize records
• Handle customer research and communication
• Manage phone system and packing requests
• Assist in creating manuals and process documentation
• General administrative tasks: filing, scanning, reception duties

Benefits Available (after waiting period):

• Health Insurance
• Dental & Vision Insurance
• 401(k)
• Paid Time Off (PTO)