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Job Requirements of Customer Service/Shipping Clerk:
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Employment Type:
Full-Time
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Location:
Houston, TX (Onsite)
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Customer Service/Shipping Clerk
Client of Express Employment Professionals is currently hiring for a:
Customer Service Representative / Shipping Clerk
Position Overview
We are seeking a Customer Service Representative / Shipping Clerk to join our client’s distribution center. The ideal candidate is reliable, organized, hardworking, goal-oriented, and punctual. Teamwork, speed, and accuracy are highly valued, so attention to detail, the ability to follow instructions precisely, multitasking, and double-checking work are essential.
Our client offers:
- Competitive salary
- Paid time off
- Excellent benefits
Work Schedule
- Monday – Friday
- 8:00 AM to 4:30 PM
- Includes a 30-minute lunch break and two 15-minute breaks
Key Responsibilities
- Enter accurate information into computer systems
- Generate and proofread printouts, correcting discrepancies
- Utilize software tools and follow established procedures
- Perform clerical duties (photocopying, typing, faxing, etc.)
- Respond promptly and professionally to customer inquiries
- Maintain accurate records of customer interactions
- Go the extra mile to assist customers
- Provide support to other departments as needed
- Perform other related duties as assigned
Shipping & Logistics Duties
- Create Bills of Lading
- Generate shipping labels (UPS, FedEx, etc.)
- Prepare Commercial Invoices for international shipments
- Maintain shipping and receiving documentation in an orderly manner
- Prepare freight and small parcel shipments
- Provide freight quotes upon request
Required Skills & Qualifications
- Associate’s degree preferred
- 2–3 years of customer service experience required
- Previous shipping experience preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong data entry and typing skills
- Excellent oral and written communication skills
- Strong reading and comprehension skills
Application Instructions
- Apply online at www.expresspros.com and select North Houston.
- Send your resume to Fritzy.Lopez@ExpressPros.com.
- Call the office at 281-290-6330after submitting your online application to schedule an interview with our recruiter.