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Banner of Houston (North) – Express Employment Professionals company

Customer Service/Shipping Clerk

Houston (North) – Express Employment Professionals Houston, TX (Onsite) Full-Time

Client of Express Employment Professionals is currently hiring for a:

Customer Service Representative / Shipping Clerk

Position Overview

We are seeking a Customer Service Representative / Shipping Clerk to join our client’s distribution center. The ideal candidate is reliable, organized, hardworking, goal-oriented, and punctual. Teamwork, speed, and accuracy are highly valued, so attention to detail, the ability to follow instructions precisely, multitasking, and double-checking work are essential.

Our client offers:

  • Competitive salary
  • Paid time off
  • Excellent benefits

Work Schedule

  • Monday – Friday
  • 8:00 AM to 4:30 PM
  • Includes a 30-minute lunch break and two 15-minute breaks

 Key Responsibilities

  • Enter accurate information into computer systems
  • Generate and proofread printouts, correcting discrepancies
  • Utilize software tools and follow established procedures
  • Perform clerical duties (photocopying, typing, faxing, etc.)
  • Respond promptly and professionally to customer inquiries
  • Maintain accurate records of customer interactions
  • Go the extra mile to assist customers
  • Provide support to other departments as needed
  • Perform other related duties as assigned

Shipping & Logistics Duties

  • Create Bills of Lading
  • Generate shipping labels (UPS, FedEx, etc.)
  • Prepare Commercial Invoices for international shipments
  • Maintain shipping and receiving documentation in an orderly manner
  • Prepare freight and small parcel shipments
  • Provide freight quotes upon request

Required Skills & Qualifications

  • Associate’s degree preferred
  • 2–3 years of customer service experience required
  • Previous shipping experience preferred
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong data entry and typing skills
  • Excellent oral and written communication skills
  • Strong reading and comprehension skills

  Application Instructions

  1. Apply online at www.expresspros.com and select North Houston.
  2. Send your resume to .
  3. Call the office at
    281-290-6330
    after submitting your online application to schedule an interview with our recruiter.
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Job Snapshot

Employee Type

Full-Time

Location

Houston, TX (Onsite)

Job Type

Distribution - Shipping, Admin - Clerical, Customer Service, Supply Chain, Warehouse

Experience

Not Specified

Date Posted

12/11/2025

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